Domestic Shipping Policy

Thank you for visiting and shopping at SenesTech Online Store. Following are the terms and conditions that constitute our Shipping Policy.

Order processing time

All orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays.


If we are experiencing a high volume of orders, order processing may be delayed by a few days.

Shipping rates & delivery estimates

Delivery delays can occasionally occur.
Please allow additional days in transit for delivery.
If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipment to P.O. boxes or APO/FPO addresses

SenesTech Online Store does not ship to addresses that are P.O. Boxes.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

SenesTech Online Store is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

SenesTech Online Store is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.


Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.

Returns Policy

Our manufacturing processes include extensive checks for quality to ensure that our customers get the best product possible. Defects can happen, though, in the packaging or shipping process. Our products are warrantied against any defects in manufacturing. If, upon receipt of product, you see evidence of a problem with the container or seal, we will quickly replace it. If this happens, please call our customer service line at 866-886-7287 or email them at customersupport@senestech.com. We will walk you through the replacement process. We regret that we cannot extend this warranty on product that has been opened or deployed.

Easily Implement RODENT Birth Control

Evolve Rodent Birth Control offers a science-based approach to managing rat and mouse populations by targeting reproduction. This highly palatable soft bait is easy to deploy and suitable for indoor and outdoor use, supporting ongoing population management over time when used as directed.

Rat Birth Control Mouse Birth Control
Easily Implement RODENT Birth Control

HELPFUL RESOURCES
FOR RODENT CONTROL & MANAGEMENT

Explore expert-backed guidance on identifying rodent activity, proper bait placement, and best practices for effective population management. These resources can help you get the most out of fertility control products and support a more proactive approach to rodent control.

GUIDES

GUIDES

Let us help you get started with Evolve basics, including bait station setup, home preparation, and proper placement.

Download Guides

faq

We know you may have questions. We've got answers.

Learn more
Case studies

Case studies

Read more about the studies and science behind [evolve] and rodent fertility control.

Download Studies
blogs

blogs

Discover articles about mice and rats, along with strategies for effectively managing rodent populations.

Read More

Effective Rodent Fertility Management

Targets reproduction at the source to support reduced breeding in rats and mice over time when used as directed

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Effective Rodent Fertility Management